Welcome to Kyvrra. These Terms of Service ("Terms") govern your access to and use of the Kyvrra website (http://kyvrra.site/), including all content, functionality, services, and products offered on or through our store.
Please read these Terms carefully before accessing or using our website. By visiting our site, creating an account, or placing an order, you agree to be bound by these Terms and our related store policies. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
1. General Information & E-Commerce Platform
E-Commerce Platform Notice: Kyvrra operates using the WooCommerce / WordPress open-source e-commerce platform to manage products and process orders. WooCommerce is an underlying software provider and is not a party to your transaction. Your contract for the purchase and sale of products is strictly between you and Kyvrra. For more details on standard store compliance setups, refer to the official WooCommerce Compliance Guidelines.
2. Eligibility & Permitted Use
- Age Requirement: By agreeing to these Terms, you represent that you are at least 18 years old or the age of legal majority in your state or province of residence.
- Geographic Scope: Our products and shipping services are offered exclusively to customers located within the United States.
- Account Responsibility: If you create an account on our store, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
3. Products & Accuracy of Information
- Product Descriptions: We make every effort to display the colors, features, and specifications of our products accurately. However, we cannot guarantee that your device’s display of any color will be completely accurate.
- Modifications: We reserve the right to modify product descriptions, pricing, and availability at any time without prior notice.
- Quantity Limits: We reserve the right to limit the sales of our products to any person, household, or geographic region, or to limit the quantities of any products that we offer.
4. Pricing & Payment
- Currency: All product prices, shipping rates, and fees are displayed and charged in United States Dollars (USD $).
- Taxes: Applicable sales tax is calculated and displayed clearly at checkout before your payment is finalized.
- Accepted Payment Gateways:
- Stripe (Visa, Mastercard, American Express, Discover)
- PayPal
- Afterpay (Buy Now, Pay Later)
- Payment Terms: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. Payment must be successfully authorized before an order is fulfilled.
5. Orders & Cancellations
- Order Acceptance: Receiving an order confirmation email does not signify our final acceptance of your order. We reserve the right to accept, decline, or cancel your order at any time for reasons including product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity.
- Pre-Shipment Cancellations: If you wish to cancel an order, contact us immediately at info@kyvrra.site. Once an order has entered fulfillment or has been dispatched, it cannot be canceled and must be processed through our return procedure.
6. Shipping & Delivery
- Coverage: We ship exclusively to destinations within the United States.
- Shipping Cost: Free Standard Shipping ($0.00) on all orders.
- Order Cut-Off Time: 2:00 PM PST (Monday – Friday).
- Handling Time: 1 – 2 Business Days (Monday – Friday).
- Transit Time: 4 – 7 Business Days (Monday – Friday).
- Total Estimated Delivery Time: 5 – 9 Business Days (Monday – Friday).
For complete details on tracking, carrier delays, and address corrections, please review our full Shipping Policy.
7. Returns, Replacements, & Refunds
- Return Window: You have 30 days from the date of delivery to request a return.
- Condition: Returned items must be in new, unused condition with all original packaging, tags, and accessories included.
- Fees: We do not charge restocking fees ($0.00), and prepaid return shipping labels are provided for eligible returns.
- Damaged / Defective Items: Damaged or defective items must be reported within 48 hours of delivery with photographic evidence.
- Refund Timeline: Approved refunds are processed back to your original payment method within 3 to 5 business days following inspection.
For complete step-by-step return instructions, please consult our dedicated Return and Refund Policy.
8. Prohibited Activities
You are prohibited from using the site or its content:
- For any unlawful purpose or to solicit others to perform unlawful acts.
- To violate any international, federal, provincial, or state regulations, rules, or laws.
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- To upload or transmit viruses, malicious code, or engage in automated data extraction (scraping) without permission.
- To submit false, fraudulent, or misleading information.
We reserve the right to terminate your use of the website or cancel orders for violating any of these prohibited uses.
9. Intellectual Property
All content included on this site—including text, graphics, logos, images, digital downloads, and software—is the property of Kyvrra or its content suppliers and is protected by United States and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from this content without express written consent.
10. Privacy & Data Protection
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding data collection, encryption, and customer rights.
11. Disclaimer of Warranties & Limitation of Liability
- As-Is Basis: Except as expressly stated by Kyvrra or required under applicable consumer protection law, our website and all products delivered to you are provided on an 'as is' and 'as available' basis.
- Limitation: In no case shall Kyvrra, its owners, employees, or affiliates be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the site or products purchased, except to the extent prohibited by applicable state laws.
12. Governing Law & Dispute Resolution
These Terms and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles. Any legal action or dispute arising out of these Terms shall be resolved in the state or federal courts located in Queens County, New York.
13. Severability & Entire Agreement
- Severability: If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed without affecting the validity of remaining provisions.
- Entire Agreement: These Terms, together with our Shipping Policy, Return and Refund Policy, and Privacy Policy, constitute the entire agreement and understanding between you and Kyvrra.
14. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.
